Terms of Service

ZERMONTE

Last Updated: October 21, 2026

1. Overview

Welcome to ZERMONTE. These Terms of Service explain the rules and conditions for using our website and purchasing our products.

ZERMONTE specializes in men's original leather slippers and traditional chappals. Our goal is to provide quality footwear and a reliable shopping experience.

ZERMONTE is dedicated to original leather slippers and timeless style.

By visiting our website or placing an order, you agree to these Terms of Service and our applicable store policies, including our Privacy Policy and Return, Exchange & Warranty Policy.

2. Using Our Website

When using our website, you agree to provide accurate and complete information.

You may need to provide your name, phone number, email address, and delivery address when placing an order.

You agree not to use our website for unlawful activities, provide false information, or attempt to interfere with the website's security or operation.

3. Our Products

ZERMONTE offers men's original leather slippers and traditional chappals, with selected styles and sizes available according to stock.

Our products may be available in colors such as Black and Brown, depending on the specific product and current availability.

We make every effort to display accurate product photographs, descriptions, colors, and sizing information. However, slight differences in color or appearance may occur due to screen settings and lighting.

Please check the product details, selected size, and color carefully before placing your order.

Product availability, descriptions, and prices may change from time to time.

4. Orders and Confirmation

When you place an order, you submit a request to purchase the selected product.

Please review your order carefully before submitting it, including the size, color, phone number, and delivery address.

We may contact you to confirm your order or clarify any information. Orders may be declined or cancelled where necessary, such as when a product is unavailable, details are incorrect, or fraudulent activity is suspected.

If we need to make a significant change to or cancel your order, we will try to contact you using the details provided.

Order cancellations may not be possible once an order has been prepared for dispatch or handed over to the courier.

5. Prices and Payment

Product prices are displayed on our website and may change without prior notice.

The price applicable to your order will be the price shown when you place it, subject to any clearly stated promotional conditions.

Available payment options, including Cash on Delivery (COD), will be displayed during checkout where applicable.

Customers are responsible for providing accurate information required to complete their orders.

Any special offer or discount will be subject to its stated terms and availability.

6. Shipping and Delivery

We aim to process and deliver orders as quickly as possible.

Delivery times are estimates and may vary depending on your city, courier service, weather conditions, and other circumstances beyond our control.

Please provide a complete delivery address and an active phone number so the courier can contact you if needed.

If your delivery is delayed, please contact us and we will do our best to assist you.

7. Returns, Exchanges and Warranty

Our products are covered by the conditions described in our Return, Exchange & 1-Year Warranty Policy.

If you receive the wrong product, size, or color, please contact us on the day of delivery or within the return period stated in that policy.

Eligible returns and exchanges must follow the applicable conditions and instructions.

Our one-year warranty applies to qualifying product or manufacturing defects and is subject to the warranty terms. It does not automatically cover normal wear and tear, accidental damage, misuse, or improper care.

Please read our full Return, Exchange & Warranty Policy for details about eligibility, return shipping, warranty claims, and refunds.

8. Intellectual Property

All content on the ZERMONTE website, including our brand name, logo, product photographs, text, graphics, and designs, is owned by or licensed to the relevant rights holders.

You may not copy, reproduce, publish, or use our content for commercial purposes without prior written permission.

All rights not expressly granted remain reserved.

9. Third-Party Services and Links

Our website may use third-party services or contain links to external websites, including services that support payments, delivery, or website functionality.

These services may operate under their own terms and privacy policies.

ZERMONTE is not responsible for the content or practices of external websites that we do not operate. Please review their policies before using their services.

10. Website Information and Errors

We aim to keep all product information, prices, promotions, and availability accurate.

Occasionally, errors or outdated information may appear on our website. We reserve the right to correct such errors and contact affected customers where necessary.

If an error affects your order, we will try to communicate with you and resolve the issue appropriately.

11. Acceptable Use

You agree to use our website responsibly and lawfully.

You must not:

• Use our website for fraudulent or illegal activities.

• Submit false or misleading order information.

• Attempt to damage, disrupt, or gain unauthorized access to our website.

• Copy or misuse our brand content without permission.

• Interfere with the shopping experience of other customers.

We may restrict access to our website where reasonably necessary to protect our store, customers, or services.

12. Privacy

We respect your privacy and handle personal information in accordance with our Privacy Policy.

Information provided during browsing or checkout may be processed by Shopify and relevant service providers to operate our website, manage orders, process payments, and arrange delivery.

Please read our Privacy Policy to understand how personal information is collected, used, and shared.

13. Disclaimer and Limitation of Liability

We make reasonable efforts to keep our website available and its information accurate. However, we cannot guarantee uninterrupted access or that the website will always be free from errors.

To the extent permitted by applicable law, ZERMONTE is not responsible for indirect losses caused by circumstances beyond our reasonable control.

Nothing in these Terms excludes any consumer rights or legal protections that cannot lawfully be excluded.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, products, website, or policies.

The latest version will be published on this page with an updated date where appropriate.

We encourage customers to review this page periodically.

15. Relationship with Shopify

Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products.

Purchases made through our store are transactions with ZERMONTE. Shopify provides the platform but is not the seller of our footwear products.

16. Contact Information

If you have any questions about these Terms of Service, our products, or an order, please contact us.

Brand: ZERMONTE

Phone / WhatsApp: 0342 0576071

Email: zermonte@gmail.com

Website: https://zermonte.store/

Thank you for choosing ZERMONTE.

Premium Leather. Timeless Style.